Technical Communication 12th Edition Markel Pdf Free Download

Technical Communication 12th Edition Markel Pdf helps students make the leap from writing in college to writing in workplace settings. Full of clear, practical advice and real-world examples from a range of sources, the text gives students practice with the kinds of writing processes and products they’ll encounter on the job. In this new edition, noted scholar and teacher Stuart A. Selber joins the author team after teaching with the text for more than 20 years. Important changes to the twelfth edition highlight rhetorical choices with a greater emphasis on the context of writing situations, integrating process and product, using technology such as blogs and wikis , and providing specific examples from the book Technical Communication 12th Edition Markel Pdf Free Download that help students apply concepts.

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Technical communication pdf free download helps students make the leap from writing in college to writing in workplace settings. Full of clear, practical advice and real-world examples from a range of sources, readers get practice with the kinds of writing processes and products they’ll encounter on the job. In this new edition, noted scholar and teacher Stuart A. Selber joins the author team after teaching with the text for more than 20 years. Changes to the Technical Communication 12th Edition Markel Pdf Free highlight rhetorical choices with a greater emphasis on the context of writing situations, include new examples from a variety of media, and provide engaging ways to introduce thinking about design through Voice and Visuals.

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About Technical Communication 12th Edition Markel Pdf Free Download

Technical communication is concerned with how people in an organization take an idea in the mind of the writer, make it understandable to a variety of workers, and create real-world forms in which it can be applied. This book helps students make the leap from writing in college to writing in workplace settings. Full of clear, practical advice and real-world examples from a range of sources, this text gives students practice with the kinds of writing processes and products they’ll encounter on the job. Changes to the twelfth edition highlight rhetorical choices with a greater emphasis on the context of writing situations.

Technical Communication helps students make the leap from writing in college to writing in workplace settings. Full of clear, practical advice and real-world examples from a range of sources, the text gives students practice with the kinds of writing processes and products they’ll encounter on the job. In this new edition, noted scholar and teacher Stuart A. Selber joins the author team after teaching with the text for more than 20 years. Changes to the twelfth edition highlight rhetorical choices with a greater emphasis on the context of writing situations, new and expanded coverage of accessibility, and new Tech Tips that focus on both the why and the how of using digital tools for writing.  LaunchPad for Technical Communication has been revised and updated as well, and includes a full, interactive e-book with adaptive quizzing, multimedia sample documents for analysis, video tutorials, cases, and more.

The 12th Edition of Technical Communication connects college students with the workplace practices they need to succeed. Presenting a thorough overview of the field, the text shows how writing leads to knowledge—and that writing is revision, adaptation, and creativity too. Examples, readings, and exercises illuminate expert ways of thinking about composition. The Twelfth Edition provides a careful balance of theoretical perspectives with practical instruction on how to write in many contexts.

Table of Content: Technical Communication 12th Edition Markel Pdf Free Download

Preface for Instructors

Introduction for Writers

Part 1 Understanding the Technical Communication Environment

1 Introduction to Technical Communication

What Is Technical Communication?

* Understanding Purpose

* Understanding Audience

*Why Technical Communication Skills Are Important in Your Career

The Challenges of Producing Technical Communication

* Audience-Related Factors

* Purpose-Related Factors

* Setting-Related Factors

* Document-Related Factors

* Process-Related Factors

Characteristics of a Technical Document

* GUIDELINES: Measure of Excellence in Technical Documents

* DOCUMENT ANALYSIS ACTIVITY: Analyzing a Technical Document 

Skills and Qualities Shared by Successful Workplace Communicators

* GUIDELINES: Communicating Professionally


CASE 1: Using the Measures of Excellence in Evaluating a Résumé [in LaunchPad]

2 Understanding Ethical and Legal Considerations

A Brief Introduction to Ethics

Your Ethical Obligations

Obligations to Your Employer

Obligations to the Public

Obligations to the Environment

Your Legal Obligations

Copyright Law

       GUIDELINES: Determing Fair Use

         GUIDELINES: Dealing with Copyright Questions

         ETHICS NOTES: Distinguishing Plagiarism from Acceptable Reuse of InformationTrademark Law

         GUIDELINES: Protecting Trademarks

Contract Law

Liability Law

       GUIDELINES: Abiding by Liability Laws

The Role of Corporate Culture in Ethical and Legal Conduct

Understanding Ethical and Legal Issues Related to Social Media

       GUIDELINES: Using Social Media Ethically and Legally

       DOCUMENT ANALYSIS ACTVITIY: Presenting Guidelines for Social Media

Communicating Ethically Across Cultures

       Communicating with Culutres with Different Beliefs

       Communicating in Countries with Different Laws

Principles for Ethical Communication

       Abide by Relevant Laws

       *Comply iwth Accesibility Standards

       Abide by the Appropriate Professional Code of Conduct

       Abide by Your Organization’s Policy on Social Media      

       Tell the Truth

       Don’t Mislead Your Readers

       Use Design to Highlight Important Ethical and Legal Information

       Be Clear

       Avoid Discriminatory Language

       Acknowledge Assistance from Others



       CASE 2: The The Ethics of Requiring Students To Subsidize a Plagiarism-Detection Service [in LaunchPad]

3 Writing Technical Documents


       *Considering Your Writing Situation

       TUTORIAL: Cross-Platform Word Processing with CloudOn, Quip, and More [in LaunchPad]

       Generating Ideas About Your Subject

       Researching Additional Information

       Devising a Schedule and a Budget


       Organizing and Outlining Your Document

       Using Templates

       GUIDELINES: Drafting Effectively

       DOCUMENT ANALYSIS ACTIVITY: Identifying the Strengths and Weaknesses of a Commercial        Template

Using Styles

       *TECH TIP: Why and How To Use the Styles Group

       TUTORIAL: Creating Styles and Templates [in LaunchPad]


       Studying the Draft by Yourself

       *GUIDELINES: Revising Your Draft

       Seeking Help from Others

       ETHICS NOTE: Acknowledge Reviewers Responsibly


       *GUIDELINES: Editing Your Draft      




       CASE 3: Understanding Why Revision Software Cannot Revise and Edit Your Document [in LaunchPad]      

4 Writing Collaboratively

Advantages and Disadvantages of Collaboration

       Advantages of Collaboration

       Disadvantages of Collaboration

Managing Projects

       GUIDELINE: Managing Your Project      

Conducting Meetings

       Tutorial: Scheduling Meetings Online [in LaunchPad]

       Listen Effectively

       GUIDELINES: Listening Effectively

Setting Your Team’s Agenda        

GUIDELINES: Setting Your Team’s Agenda

ETHICS NOTE: Pulling Your Weight on Collaborative Projects

DOWNLOADABLE FORM: Work-Schedule Form [in LaunchPad]

DOWNLOADABLE FORM: Team-Member Evaluation Form

DOWNLOADABLE FORM: Self-Evaluation Form

Conducting Efficient Meetings

Communication Diplomatically

Critiquing a Team Member’s Work

GUIDELINES: Communicating Diplomatically

GUIDELINES: Critiquing a Colleague’s Work 

Using Social Media and Other Electronic Tools in Collaboration

       *TECH TIP: Why and How To Use Reviewing Tools

Word-Processing Tools

TUTORIAL: Reviewing Collaborative Documents [in LaunchPad]

TUTORIAL: Incorporating Tracked Changes [in LaunchPad]

Messaging Technologies

       DOCUMENT ANALYSIS ACTIVITY: Critiquing a Draft Clearly and Diplomatically


TUTORIAL: Conducting Online Meetings [in LaunchPad]

GUIDELINES: Participating in a Videoconference

Wikis and Shared Document Workspaces

TUTORIAL: Using Wikis for Collaborative Work [in LaunchPad]

TUTORIAL: Using Collaborative Software [in LaunchPad]

Virtual Worlds

       ETHICS NOTE: Maintaining a Professional Presence Online

Gender and Collaboration

Culture and Collaboration



       LEARNINGCURVE: Part 1: Understanding the Technical Communication Environment (Chs. 1-4)

       CASE 4: Accomodating a Team Member’s Scheduling Problems [in LaunchPad]      

Part 2 Planning the Document

5 Analyzing Your Audience and Purpose

Understanding Audience and Purpose

Using an Audience Profile Sheet

       DOWNLOADABLE FORM: Audience Profile Sheet [in LaunchPad]

Determining the Important Characteristics of Your Audience

Who Are Your Readers?

Why Is Your Audience Reading Your Document?

What Are Your Readers’ Attitudes and Expectations?

How Will Your Readers Use Your Document?

Techniques for Learning About Your Audience

       Determining What You Already Know About Your Audience

       Interviewing People

       Reading About Your Audience Online

       Searching Social Media for Documents Your Audience Has Written

       Analyzing Social-Media Data

Communicating Across Cultures

       Understanding the Cultural Variables “on the Surface”

       Understanding the Cultural Variables “Beneath the Surface”

       Considering Cultural Variables as You Write

       GUIDELINES: Writing for Readers from Other Cultures

       DOCUMENT ANALYSIS ACTIVITY: Examining Cultural Variables in a Business Letter

       Using Graphics and Design for Multicultural Readers

Applying What You Have Learned About Your Audience

       ETHICS NOTE: Meeting Your Readers’ Needs Responsibily

Writing for Multiple Audiences 0

Determining Your Purpose

Gaining Management’s Approval

Revising Information for a New Audience and Purpose



       CASE 5: Focusing on an Audience’s Needs and Interests [in LaunchPad]

6 Researching Your Subject

Understanding the Research Process

Choosing Appropriate Research Methods

       *GUIDELINES: Planning for the Research Process

       GUIDELINES: Researching a TopicConducting Secondary Research

*Understanding Research Tools

*Types of Secondary Research Sources

Using Social Media and Other Interactive Resources

       *TECH TIP: Why and How to Use Social Media in Reserch

       TUTORIAL: Tracking Sources with Evernote and Zotero [in LaunchPad]

Evaluating the Information

GUIDELINES: Evaluating Print and Online Sources

Conducting Primary Research

       Analysis of Social-Media Data

       *DOCUMENT ANALYSIS ACTIVITY: Evaluating Information from Internet Sources

       Observations and Demonstrations



       Field Research


       GUIDELINES: Conducting an Interview



       ETHICS NOTE: Reporting and Analyzing Data Honestly



       CASE 6: Revising a Questionnaire [in LaunchPad]

7 Organizing Your Information

Understanding Three Principles for Organizing Technical Information

       Analyzing Your Audience and Purpose

       Using Conventional Patterns of Organization

       Displaying Your Organizational Pattern Prominently

Understanding Conventional Organizational Patterns


              GUIDELINES: Organizing Information Chronologically


              GUIDELINES: Organizing Information Spatially

       General to Specific

              GUIDELINES: Organizing Information from General to Specific

       More Important to Less Important

              GUIDELINES: Organizing Information from More Important to Less Important

       Comparison and Contrast

              GUIDELINES: Organizing Information by Comparison and Contrast

              ETHICS NOTE: Comparing and Contrasting Fairly

       Classification or Partition

              GUIDELINES: Organizing Information by Classification or Partition


              GUIDELINES: Organizing Information by Problem-Methods-Solution

       Cause and Effect

              GUIDELINES: Organizing Information by Cause and Effect

              DOCUMENT ANALYSIS ACTIVITY: Using Multiple Organizational Patterns in an Infographic



       LEARNINGCURVE: Part 2: Planning the Document (Chs. 5-7) [in LaunchPad]

       CASE 7: Organizing a Document for Clarity—and Diplomacy [in LaunchPad]

Part 3 Developing and Testing the Verbal and Visual Information

8 Communicating Persuasively

Considering the Context of Your Argument

       Understanding Your Audience’s Broader Goals

       Working Within Constraints

Crafting a Persuasive Argument

       Identifying the Elements of Your Argument

       Considering Opposing Viewpoints

       Using the Right Kinds of Evidence

       *Using Visuals as Persuasive Elements

              ETHICS NOTE: Using Digital Enhancement Tools Responsibly

       Appealing to Emotions Responsibly

       Deciding Where to Present the Claim

              DOCUMENT ANALYSIS ACTIVITY: Analyzing Evidence in an Argument

       Understanding the Role of Culture in PersuasionAvoiding Logical Fallacies

Presenting Yourself Effectively

       GUIDELINES: Creating a Professional Persona

              ETHICS NOTE: Seeming Honest Versus Being Honest in Persuasive Writing



       CASE 8: Analyzing the Persuasiveness of a Technical Document [in LaunchPad]

9 Emphasizing Important Information

Writing Clear, Informative Titles

Writing Clear, Informative Headings

       GUIDELINES: Revising Headings

Writing Clear, Informative Lists

       Write Effective Paragraph Lists

       Write Effective Sentence Lists

              GUIDELINES: Creating Effective Lists

Writing Clear, Informative Paragraphs

       Structure Paragraphs Clearly

              ETHICS NOTE: Avoiding Burying Bad News in Paragraphs

              GUIDELINES: Dividing Long Paragraphs

       Use Coherence Devices Within and Between Paragraphs

              DOCUMENT ANALYSIS ACTIVITY: Identifying the Elements of a Coherent Paragraph



       CASE 9: Emphasizing Important Information in a Technical Description [in LaunchPad]

10 Writing Correct and Effective Sentences

Writing Grammatically Correct Sentences

       Avoid Sentence Fragments

       Avoid Comma Splices

       Avoid Run-on Sentences

       Avoid Ambiguous Pronoun References

       Compare Items Clearly

       Use Adjectives Clearly

       Maintain Subject-Verb Agreement

       Maintain Pronoun-Antecedent Agreement

       Use Tenses Correctly

       Structuring Effective Sentences

       Emphasize New and Important Information

       Choose an Appropriate Sentence Length

       Focus on the “Real” Subject

       Focus on the “Real” Verb

       Use Parallel Structure

       Use Modifiers Effectively

Choosing the Right Words and Phrases

       Select an Appropriate Level of Formality

       Be Clear and Specific

              ETHICS NOTE: Euphemisms and Truth Telling

       Be Concise

              DOCUMENT ANALYSIS ACTIVITY: Revising for Conciseness and Simplicity

       Use Inoffensive Language

              GUIDELINES: Avoiding Sexist Language

              *TECH TIP: Why and How to Customize Grammar Checker Features

              GUIDELINES: Using the People-First Approach

Understanding Simplified English for Nonnative Speakers

Preparing Text for Translation



       LEARNINGCURVE: Persuasion, Emphasis, and Effective Sentences (Chs. 8-10) [in LaunchPad]

       CASE 10: Revising a Document for Nonnative Speakers and for Translation [in LaunchPad]

11 Designing Print and Online Documents

Goals of Document Design

Understanding Design Principles

       TUTORIAL: Proofreading for Format Consistency [in LaunchPad]

Planning Your Design

       Analyze Your Audience and Purpose

       Determine Your Resources

Designing Print Documents




       Navigational Aids

              *TECH TIP: Why and How To Set Up Pages

Designing Print Pages

GUIDELINES: Understanding Learning Theory and Page Design

Page Layout


       *TECH TIP: Why and How To Format Columns


       ETHICS NOTE: Using Type Sizes Responsibly

Titles and Headings

Other Design Features

       *TECH TIP: Why and How To Create Borders and Screens

       *TECH TIP: Why and How To Create Text Boxes

       *DOCUMENT ANALYSIS ACTIVITY: Analyzing Page Designs

Designing Online Documents

Use Design To Emphasize Important Information

Create Informative Headers and Footers

Help Readers Navigate the Document

GUIDELINES: Making Your Documents Easy To Navigate

Include Extra Features Your Readers Might Need

Help Readers Connect with Others

*Consider Matters of Accessibility

*GUIDELINES: Designing Accessible Websites

Design for Multicultural Audiences

ETHICS NOTE: Designing Legal and Honest Online Documents

Designing Online Pages

Aim for Simplicity

GUIDELINES: Designing a Simple Site

Make the Text Easy To Read and Understand

GUIDELINES: Designing Easy-To-Read Text

Create Clear, Informative Links

GUIDELINES: Writing Clear, Informative Links



CASE 11: Designing a Flyer[in LaunchPad]

12 Creating Graphics

The Functions of Graphics

The Characteristics of an Effective Graphic

ETHICS NOTE: Creating Honest Graphics

GUIDELINES: Integrating Graphics and Text

Understanding the Process of Creating Graphics

Planning Graphics

Producing Graphics

*TECH TIP: Why and How To Insert and Modify Graphics

Revising Graphics

Citing Sources of Graphics

Using Color Effectively

Choosing the Appropriate Kind of Graphic

Illustrating Numerical Information

GUIDELINES: Creating Effective Tables

*TECH TIP: Why and How To Create Tables, Charts, and Other Graphics

GUIDELINES: Creating Effective Bar Graphs

GUIDELINES: Creating Effective Infographics

GUIDELINES: Creating Effective Line Graphs

GUIDELINES: Creating Effective Pie Charts

Illustrating Logical Relationships


DOCUMENT ANALYSIS ACTIVITY: Interactive Graphic [in LaunchPad]

Illustrating Process Descriptions and Instructions

Illustrating Visual and Spatial Characteristics

Tutorial: Photo Editing Basics with GIMP [in LaunchPad]

GUIDELINES: Presenting Photographs Effectively

*TECH TIP: Why and How To Create and Insert Screen Shots

Creating Effective Graphics for Multicultural Readers



CASE 12: Creating Appropriate Graphics To Accompany a Report [in LaunchPad]

13 *Evaluating and Testing Technical Documents

*Understanding Usability Studies

*Assessing the Need for a Usability Study

*Determining the Goals of the Study

*Studying Existing Documents vs. Prototypes

*Considering Study Settings

*Conducting Guided Evaluations of Technical Documents

*Choosing Document Evaluators

*Establishing Evaluation Guidelines

*Preparing Materials for the Evaluation

*Testing Documents in a Controlled Setting

*Preparing for the Test

*GUIDELINES: Preparing for a Usability Test

*Conducting the Test

ETHICS NOTE: Understanding the Ethics of Informed Consent

DOCUMENT ANALYSIS ACTIVITY: Obtaining Informed Consent

*Testing Documents in Context

*Preparing for a Site Visit

*Conducting a Test in Context

*Monitoring Documents Remotely

*Interpreting and Reporting Your Findings



*CASE 13: Evaluating a Technical Document [in LaunchPad]

Part 4 Learning Important Applications

14 Corresponding in Print and Online

Understanding the Process of Writing Correspondence

FOCUS ON PROCESS: Correspondence

Selecting a Type of Correspondence

Presenting Yourself Effectively in Correspondence

Use the Appropriate Level of Formality

Communicate Correctly

Project the “You Attitude”

Avoid Correspondence Clichés

Communicate Honestly

ETHICS NOTE: Writing Honest Business Correspondence

Writing Letters

Elements of a Letter

Common Types of Letters

Writing Memos

GUIDELINES: Organizing a MemoWriting Emails

*TECH TIP: Why and How to Use Email for Business Correspondence

GUIDELINES: Following Netiquette

DOCUMENT ANALYSIS ACTIVITY: Following Netiquette in an Email Message

Writing Microblogs

GUIDELINES: Representing Your Organization on a MicroblogWriting Correspondence to Multicultural Readers



CASE 14: Setting Up and Maintaining a Professional Online Account [in LaunchPad]

15 Applying for a Job

Understanding the Job-Application Process

FOCUS ON PROCESS: Job-Application MaterialsEstablishing Your Professional Brand

Understanding What Employers Want

GUIDELINES: Building the Foundation of Your Professional Brand

CraftING Your professional Brand

GUIDELINES: Presenting Your Professional Brand

TUTORIAL: Building Your Professional Brand with LinkedIn, Twitter, and More [in LaunchPad]

ETHICS NOTE: Writing Honest Job-Application Materials

Finding the Right Position

Planning the Job Search

Understanding Job-Search Strategies

GUIDELINES: Using LinkedIn’s Employment Features

Writing Résumés

Elements of the Chronological Résumé

GUIDELINES: Elaborating on Your Education

Elements of the Skills Résumé

Preparing a Plain-Text Résumé

GUIDELINES: Formatting a Plain-Text Résumé


DOCUMENT ANALYSIS ACTIVITY: Blane C. Holden’s Online Portfolio [in LaunchPad]

Writing Job-Application Letters

Writing Job-Application Letters

Preparing for a Job Interview

GUIDELINES: Preparing for a Job Interview

Following Up After an Interview



CASE 15: Identifying the Best-of-the-Best Job-Search Sites[in LaunchPad]

16 Writing Proposals

Understanding the Process of Writing Proposals

FOCUS ON PROCESS: ProposalsThe Logistics of Proposals

Internal and External Proposals

Solicited and Unsolicited Proposals

The “Deliverables” of Proposals

Research Proposals

Goods and Services Proposals

Persuasion and Proposals

Understanding Readers’ Needs

Describing What You Plan to Do

Demonstrating Your Professionalism

GUIDELINES: Demonstrating Your Professionalism in a Proposal

ETHICS NOTE: Writing Honest Proposals

Writing a Proposal

The Structure of the Proposal



GUIDELINES: Introducing a Proposal

Proposed Program

Qualifications and Experience

DOCUMENT ANALYSIS ACTIVITY: Writing the Proposed Program

DOCUMENT ANALYSIS ACTIVITY: Marketing Proposal Pre Presentation [in LaunchPad]



*TECH TIP: Why and How To Create a Gantt Chart

Sample Internal Proposal



*CASE 16: Writing the Introduction for a Proposal[in LaunchPad]

17 Writing Informational Reports

Understanding the Process of Writing Informational Reports

Focus On Process: Informational Reports

Writing Directives

DOCUMENT ANALYSIS ACTIVITY: Writing a Persuasive Directive

DOCUMENT ANALYSIS ACTIVITY: High Plains Water-Level Monitoring Study [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: “Global Forest Change” Interactive Map [in LaunchPad]

Writing Field Reports

GUIDELINES: Responding to Readers’ Questions in a Field Report

Writing Progress and Status Reports

ETHICS NOTE: Reporting Your Progress Honestly

Organizing Progress and Status Reports

Concluding Progress and Status Reports

GUIDELINES: Projecting an Appropriate Tone in a Progress or Status ReportSample Progress Report

Writing Incident Reports

Writing Meeting Minutes



*CASE 17: Writing a Directive [in LaunchPad]

18 Writing Recommendation Reports

Understanding the Role of Recommendation Reports

Focus on Process: Recommendation Reports

Using a Problem-Solving Model for Preparing Recommendation Reports

Identify the Problem or Opportunity

Establish Criteria for Responding to the Problem or Opportunity

Determine the Options

Study Each Option According to the Criteria

Draw Conclusions About Each Option

Formulate Recommendations Based on the Conclusions

ETHICS NOTE: Presenting Honest Recommendations

Writing Recommendation Reports

Writing the Body of the Report

GUIDELINES: Writing Recommendations

Writing the Front Matter

*TECH TIP: Why and How To Format Headers, Footers, and Page Numbers

*TECH TIP: Why and How To Create a Table of Contents

GUIDELINES: Writing an Executive Summary

Writing the Back Matter

DOCUMENT ANALYSIS ACTIVITY: Analyzing an Executive Summary

DOCUMENT ANALYSIS ACTIVITY: Recommendations Presented in an Audio Podcast [in LaunchPad]Sample Recommendation Report



CASE 18: Analyzing Decision Matrices [in LaunchPad]

19 Writing Lab Reports

Persuasion and Lab Reports

Understanding the Process of Writing Lab Reports

Understanding the Structure of the Lab Report




GUIDELINES: Writing Equations

Materials and Methods


ETHICS NOTE: Presenting Data Honestly






Understanding the Role of Science and Engineering Articles

DOCUMENT ANALYSIS ACTIVITY: Evaluating Lab ReportsSample Lab Report



CASE 19: Introducing the Scientific Method Through a Lab Report [in LaunchPad]

20 Writing Definitions, Descriptions, and Instructions

Writing Definitions


Analyzing the Writing Situation for Definitions

Determining the Kind of Definition To Write

GUIDELINES: Writing Effective Sentence Definitions

Deciding Where To Place the Definition

Writing Descriptions

*FOCUS ON PROCESS: Descriptions

Analyzing the Writing Situation for Descriptions

Indicating Clearly the Nature and Scope of the Description

Introducing the Description Clearly

Providing Appropriate Detail

GUIDELINES: Providing Appropriate Detail in Descriptions

Ending the Description with a Brief Conclusion

A Look at Several Sample Descriptions

Writing Instructions

*FOCUS ON PROCESS: Instructions

Understanding the Role of Instructional Videos

Designing a Set of Written Instructions

GUIDELINES: Designing Clear, Attractive Pages

Planning for Safety

ETHICS NOTE: Ensuring Your Readers’ Safety

Drafting Effective Instructions

GUIDELINES: Drafting Introductions for Instructions

GUIDELINES: Drafting Steps in Instructions

Revising, Editing, and Proofreading Instructions

A Look at Several Sample Sets of Instructions

DOCUMENT ANALYSIS ACTIVITY: Presenting Clear Instructions

DOCUMENT ANALYSIS ACTIVITY: Mechanism Description Using Interactive Graphics [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: Process Description Using Video Animation [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: Instructions Using Video Demonstration [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: Instructions Using Video Screen Capture [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: Instructions Using a Combination of Video Demonstration and Screen Capture [in LaunchPad]

DOCUMENT ANALYSIS ACTIVITY: Definition Using Video Animation [in LaunchPad]

Writing Manuals



CASE 20: Choosing a Medium for Presenting Instructions [in LaunchPad]

21 Making Oral Presentations

Understanding the Role of Oral Presentations

FOCUS ON PROCESS: Oral Presentations

Understanding the Process of Preparing and Delivering an Oral Presentation

Preparing the Presentation

Analyzing the Speaking Situation

Organizing and Developing the Presentation

GUIDELINES: Introducing the Presentation

GUIDELINES: Concluding the Presentation

Preparing Presentation Graphics

Tutorial: Creating Presentations with PowerPoint and Prezi [in LaunchPad]

Tutorial: Audio Recording and Editing with Audacity [in LaunchPad]

*TECH TIP: Why and How To Create a Presentation Template

*TECH TIP: Why and How To Set List Items To Appear and Dim During a Presentation

Choosing Effective Language

DOCUMENT ANALYSIS ACTIVITY: Integrating Graphics and Text on a Presentation Slide

GUIDELINES: Using Memorable Language in Oral Presentations

Rehearsing the Presentation

Delivering the Presentation

Calming Your Nerves

GUIDELINES: Releasing Nervous Energy

Using Your Voice Effectively

Using Your Body Effectively

GUIDELINES: Facing an Audience

Answering Questions After a Presentation

ETHICS NOTE: Answering Questions Honestly

Sample Evaluation Form

DOWNLOADABLE FORM: Oral Presentation Evaluation Form [in LaunchPad]



CASE 21: Understanding the Claim-and-Support Structure for Presentation Graphics [in LaunchPad]

APPENDIX Reference Handbook

A Skimming Your Sources and Taking Notes




B Documenting Your Sources

APA Style

IEEE Style

MLA Style

C Editing and Proofreading Your Documents



Proofreading Symbols and Their Meanings

D Guidelines for Multilingual Writers (ESL)

Cultural and Stylistic Communication Issues

Sentence-Level Issues

Selected Bibliography



Index of Selected Features

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