ISO 9000 Version 2015 PDF free download

The ISO 9000 family is the world’s most best-known quality management standard for companies and organizations of any size.

ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles upon which the family of standards is based. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.

Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.

It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This number is increasing by more than 100 000 per year.

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ABOUT THE BOOK ISO 9000 Version 2015 PDF free download

ISO 9001 is the international standard for a quality management system (“QMS”).  In order to be certified to the ISO 9001 standard, a company must follow the requirements set forth in the ISO 9001 Standard. The standard is used by organizations to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements and to demonstrate continuous improvement.

A few details about ISO 9001:

There are several different documents in the ISO 9000 family of standards, but ISO 9001 is the only standard in the 9000 series that requires certification.  Typically, an entire organization will seek certification, but the scope of the QMS can be tailored to improve performance at a particular facility or department.  The current version is ISO 9001:2015, which was published in September of 2015 (thus the: 2015).

  • It does NOT matter what size your organization is: 1 person or 1 million people. See ISO 9001 Implementation for Small Businesses
  • It does NOT matter what industry you are in (service or manufacturing) – it can be a restaurant, consultancy, manufacturing company, government entity, etc. There are other standards based upon ISO 9001 for a few specific industries.
  • It is NOT a standard for products. It does not define product quality.  This is a process-based standard: you use it to control your processes, then your end product should meet the desired results.
  • It is NOT a personal Standard – a person cannot get certified to ISO 9001, instead an organization or company becomes certified. Individuals, however, CAN become an ISO 9001 Certified Lead Auditor after a 5 day training course.  This then allows them to audit other companies.
  • There is no such thing as “ISO Certification” or “ISO 9000 Certification”, only ISO 9001 certification.
  • It is NOT a membership group – An organization cannot “join” ISO 9001. To become ISO 9001 certified, your organization must
    • Follow the steps to implement an ISO 9001 quality management system.
    • Then a Certification Body (CB or Registrar) audits the performance of your organization against the latest version of the ISO 9001 Requirements. If you pass this audit, the Registrar issues an ISO 9001 Certificate demonstrating that your organization is Registered to ISO 9001 for a three year period. (See Who is able to grant certification)
    • Finally, the organization must be re-certified every three years in order to maintain their ISO 9001 certification status.

A great way to understand how ISO 9001 works is to apply it to an example.  Here is an easy example of ISO 9001 applied to making cookies.

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